Solutions Operations documentation

Every process done the same way, because someone recorded it once.

Stepwright turns the way your best operator actually works into a numbered, screenshotted guide and a narrated video. It captures the judgement calls, not just the clicks.

Free plan, no credit card. Windows and browser.

In short

Stepwright standardises operations by recording your best operator once — screen and spoken reasoning together — and building a numbered guide with a screenshot and a written instruction per step, plus a narrated video of the same run. Updating means recording only what changed, so the process library stays accurate.

The same process is done three different ways by three people, and nobody can say which one is right.

Process knowledge lives in a senior operator's head, so quality drops the week they're away.

Writing up a process takes an afternoon nobody has, so it never gets written and the team keeps asking.

When a tool or a step changes, every document mentioning it silently goes stale and people stop trusting the lot.

How Stepwright handles it, end to end.

Your operator runs the task once while Stepwright captures the screen and their spoken reasoning. Out comes a numbered guide with a screenshot per step, and a narrated video of the same run. Updating means recording only what changed, so the library stays accurate.

01 / 04

Record the process the way it is actually done

Have the person who does it best run through it once while Stepwright records the screen and their voice. No script, no staging, no separate writing session. The documentation is a by-product of doing the work.

02 / 04

Capture the judgement, not just the clicks

Ops processes are full of conditionals: which supplier to use, when to escalate, what to check before approving. Say those out loud as you work and they land in the guide as step context, so the written procedure carries the reasoning a screenshot alone would lose.

Purchasing · Approvals

Purchase order

PO-2291 · Packaging

£24,600.00

Supplier On approved list
Lead time 12 days
Last price paid £23,100.00
Second quote Required
A spoken note captured with the recording: “Check the lead time against the production date.”

03 / 04

Redact commercial terms before it goes wider

Guides are private by default. On paid tiers, redact supplier pricing, contract references and contact details in the screenshots, so the one correct version of a process can reach a new site or a new starter without the commercial terms it was performed on.

Stepwright: redact commercial terms before it goes wider

Redacted before sharing

24 fields

  • Supplier contacts
  • Unit prices
  • Contract refs

04 / 04

Update by showing what changed

When a supplier portal or an internal tool changes, record just the steps that are different and Stepwright updates that part of the guide. The video regenerates with it. Cheap updates are what keep a process library trustworthy.

What your team gets out of it.

One correct way, visible to everyone

A screenshotted, narrated guide settles the 'how do we actually do this' argument, so the same task produces the same result whoever runs it.

An afternoon, not a quarter

Recording a process takes as long as the process itself. A backlog nobody had time to write becomes something you can clear in a week.

New starters ramp without shadowing

A guide someone can follow alone, or watch, replaces the week of sitting next to a colleague and frees your experienced operators.

Covers the tools operations actually run on

Native Windows recording captures desktop clients, supplier portals and internal admin panels alike, not only what happens in a browser tab.

Safe to hand outside the team

Private by default, encrypted in transit and at rest, with redaction on paid tiers to strip commercial details before a process leaves your team.

A library that stays current

Because updating means showing the change rather than rewriting, processes get corrected when they change instead of drifting until nobody believes them.

The work is the writing. You run the process once while Stepwright records your screen and voice, and it produces a numbered guide with a screenshot per step. There is no blank page and no separate documentation session, which is usually the reason process libraries never get finished.

Yes. Stepwright is a native Windows desktop recorder, so it captures desktop clients, remote sessions and internal admin tools the same way it captures web apps. There is also a browser extension for teams working purely in the browser, including on Mac.

Record the part that changed. Stepwright updates those steps and leaves the rest of the guide, including anything you edited by hand, as it was. The narrated video regenerates to match.

On the Teams plan, yes. It starts with five editors and fifty viewers, and both can be topped up. Viewers read and follow guides without an editor seat, so the people running a process do not each need a paid licence to author.

Stop running operations from memory.

Record one process and watch it become a guide and a video. The free plan needs no card.