Blog
Notes on keeping know-how in the company.
Capturing knowledge before it leaves, documenting processes as they are done, onboarding people without a week of shadowing. Written by the founder of Stepwright.
Capturing Tribal Knowledge: The Complete Guide to Keeping Critical Know-How When People Leave
What tribal knowledge is, why it's a business risk, and how to capture tribal knowledge before it walks out the door with your best people.
Capturing Institutional Knowledge Before Retirement: A Manager's Playbook
Capturing institutional knowledge before retirement: a manager's playbook for starting 6–12 months out, prioritizing what matters, and capturing tacit know-how.
Employee Offboarding Knowledge Transfer Plan (+ Free Template)
A practical offboarding knowledge transfer plan: timeline, owners, what to capture, and a free knowledge transfer checklist template you can copy.
How to Capture Tribal Knowledge: A Practical 5-Step Framework
A practical 5-step framework for capturing tribal knowledge: find it, prioritise by risk, capture it as the work happens, make it findable, and keep it current.
How to Turn a Screen Recording Into a Step-by-Step Guide
Recording a process is easy. Turning that recording into a clean, numbered guide people can actually follow is the hard part. Here's a faster way to do it.
Rather do than read?
Record one process and see the guide and the video it becomes. Free plan, no card.